Built on Meta's Official WhatsApp Cloud API

Turn WhatsApp into your team's sales, support & call center.

Chat with customers, give every lead an owner, run calls, track attendance and payroll — and see exactly what your team is doing. All in one dashboard, live in minutes.

Start Free Trial See What You Get

No credit card required to start • Cancel or change plans anytime

Team Inbox
Every chat, one place
Customer CRM
Every lead has an owner
Call Center
Queue, log & follow up
Attendance & Payroll
Punch-in to pay, sorted
Bulk Broadcasts
Reach thousands in a click
Automations
Replies that run themselves
Live in minutes
Connect your number and start chatting
No lost leads
Every customer has a clear owner
Full visibility
See what every teammate does
Official & secure
Meta Cloud API, isolated data
Features

One platform to run your whole business

Six things every growing team needs — pick one to see what's inside. From the first “Hi” to the monthly payroll.

Talk to customers

Reply faster. Together.

One live inbox for your whole team — no more one shared phone.

Star feature

Shared Team Inbox

Every WhatsApp chat in one place, updating in real time.

  • Instant alerts on web & mobile
  • Photos, PDFs and videos — 24-hour rules handled for you
  • Hand a chat to a teammate in one click
Inbox● Live
Hi! Is my order ready?
Yes — ready for pickup today 🎉
Great, sending my friend to collect it
Private note: VIP customer — hand to Riya
Type a reply or pick a quick reply…
Quick Replies & Notes

Answer in a tap. Leave private notes for your team.

Away Auto-Reply

After-hours messages get an instant reply.

Easy Transfers

Move a customer to another teammate. You get notified.

AI Reply Assistant

Draft a reply or summarise a long chat in one tap, using your own ChatGPT, Claude, Gemini or Grok account. You review, edit and send — the AI never messages customers on its own.

Sell & grow

Reach thousands. In a click.

Broadcast offers and let chatbots handle the repeat questions.

Star feature

Bulk Broadcasts

Send Meta-approved templates to the right people.

  • Everyone, a tag, or a hand-picked list
  • See every broadcast you sent
  • Templates built and tracked in-app
New Broadcast
Send to
All customersTag: VIPHand-picked
Template
Diwali OfferApproved by Meta ✓
Send to 1,248 customers
Template Manager

Create templates and watch Meta approval live.

Chatbot Automations

Drag-and-drop flows with buttons, lists & questions.

Lead Ads Capture

Instagram & Facebook leads land in your CRM.

Never lose a lead

Every customer has an owner.

Know who is handling whom — and what happens next.

Star feature

Customer CRM & Ownership

Your whole customer list, sorted and assigned.

  • Tags, notes and instant search
  • Assign customers to teammates
  • CSV import & export
Customers
A
Asha VermaOwner: Riya
VIP
R
Ravi KumarOwner: Sam
New
M
Meera ShahOwner: Riya
Follow up
Sam transferred 2 customers to Riya
Customer Issues

Raise, prioritize and resolve customer problems with full history.

Tasks & Reminders

Assign work to staff & managers. Daily reminders.

Clear Visibility

Staff see their customers. Owners see everything.

Auto-Assign New Chats

New customers are handed to your team automatically — by turns or to whoever is least busy — and only to people who are punched in. The assignee gets an instant alert.

Calling, built in

Turn your team into a call center.

Tele-callers call from the mobile app — everything is logged here.

Star feature

Daily Call Queue

A clear list of who to call next, for every tele-caller.

  • Call campaigns split across your team in one click
  • Outcome and notes saved on the customer
  • Live team call status for managers
My Call Queue4 left today
A
Asha VermaRenewal reminder
R
Ravi KumarFollow-up on quote
M
Meera ShahInterested · call back Fri
Done
Call Logs & Notes

Every call and follow-up, on the customer record.

Call Follow-ups

Set a callback date while logging a call — it becomes a task.

Smart Reminders

Push alerts for calls and tasks due today.

Manage your people

Attendance and payroll, sorted.

Know who is in, who is late — and what everyone earns.

Star feature

Attendance & Shifts

Punch in/out, lunch & break tracking, live team status.

  • Shifts, late flags and full-day requests
  • Monthly attendance reports
  • Auto-calculated payroll with late fines & deductions
  • Late today? The top bar turns red — and can be excused
Team Status (Live)
R
RiyaPunched in 9:02
Working
S
SamLunch · 22 min
On lunch
K
KabirLate by 18 min
Late
Month pay auto-calculated after fines
Payroll & Fines

Monthly salary, per-minute fines, absence deductions, extra-time pay.

Staff & Managers

Choose which customers each manager oversees.

Owner Permissions

Decide what each manager can see and do.

Excuse My Late Arrival

Running late? The top bar turns red with “Late by N min”. One tap asks your manager to consider you on time — approved, the fine is waived. Every decision is logged.

Per-Minute Fees You Control

Set lunch and break time and the fee per minute for late arrival, over-long lunch or break, early check-out and extra time worked. Change it for the whole team or for one person.

Leave Requests & Balances

Staff request leave, managers approve, and yearly paid-leave balances update by themselves. Days beyond the balance are unpaid automatically.

Shift Roster + PDF

Plan who works which shift each day, mark days off, and export the week as a PDF to share with the whole group.

Payslip PDFs

A clean payslip for any person and month: salary, each deduction, extra pay, net payable and payments made — one click to download.

Salary Payments & History

Record part or full salary payments with method and reference. Every payment is kept in a log — corrections are voided, never erased.

See it. Connect it.

See everything. Connect anything.

Live numbers for you, open doors for your software.

Star feature

Live Dashboard & Reports

Know how your team and business are doing right now.

  • Live staff status on your dashboard
  • Performance reports per staff member
  • A full activity log of who did what
Overview
128Chats today
94%Replied
12Open tickets
Full log of who did what, and when
Mobile App

Work from anywhere with push alerts.

Developer API & Webhooks

Sync customers, send messages. See docs.

Secure by Design

Data isolated; permissions enforced server-side.

32 features. One dashboard. One bill.Choose the plan that includes the features your team needs — every plan is listed below.
Try every feature free
Why teams switch

From daily chaos to a business that runs itself

Before
  • One shared phone, chats getting lost
  • Nobody knows who replied to whom
  • Leads forgotten in the scroll
  • Attendance and fines in a notebook
With WhatsApp Chat CRM
  • Every chat in one shared, live inbox
  • Every customer has an owner and a history
  • Tasks, tickets and call lists keep leads moving
  • Attendance, shifts and payroll done for you
How It Works

Up and running in four simple steps

1
Create your account

Sign up and verify your email — your workspace and trial start immediately.

2
Connect your WhatsApp

Paste your Meta WhatsApp Cloud API credentials into the dashboard's setup screen.

3
Add your team

Invite staff and managers, assign customers, and set what each person can do.

4
Message & automate

Reply, broadcast, and connect n8n or your own CRM via webhooks.

Pricing

Simple plans that grow with your team — start free

This is what you pay WhatsApp Chat CRM for the software. Meta separately bills your WhatsApp Business Account for message conversations, per Meta's own conversation-based pricing — see the FAQ below.

Loading current plans…
Each plan lists exactly what it includes — grow your team anytime
Extra Staff Seats Extra Manager Seats

Need a custom plan for a large team? Talk to us.

Ready to put your WhatsApp to work?

Start your free trial today. Connect your number, add your team and go live in minutes.

Start Free Trial Choose a Plan

No credit card required to start

FAQ

Frequently asked questions

WhatsApp Chat CRM is a WhatsApp Business CRM that connects to your own WhatsApp Business Cloud API account. It gives your team a shared inbox, a customer database with tags and ownership, an approved-template manager, bulk broadcast tools, and webhook integrations with tools like n8n, your CRM, or custom software.

Yes. WhatsApp Chat CRM connects to a WhatsApp Business Account and phone number you register through Meta's official WhatsApp Cloud API. We don't provide phone numbers or Meta accounts ourselves — WhatsApp Chat CRM is the software layer that manages messaging, your team, and your customers on top of your own official Meta connection.

New accounts start on a trial period as soon as you verify your email, so you can connect your WhatsApp Business API and explore the dashboard before choosing a paid plan.

Yes, these are two separate bills. WhatsApp Chat CRM's plans (Starter, Professional, Enterprise) are what you pay us for the software. Meta separately charges your WhatsApp Business Account per conversation based on its own conversation-based pricing, billed directly by Meta to the payment method on your Meta Business account.

WhatsApp Chat CRM does not cap how many messages you send, and no plan has a message allowance. WhatsApp itself applies its own messaging limits and quality rules to your number, and Meta bills conversations separately, so check Meta's current rules for your account.

Yes. Every plan lists the staff seats it includes, and you can add extra staff seats at any time at one flat per-seat price that is the same on every plan. Each staff member gets their own login, and customers can be assigned to specific staff so your team isn't all working from one shared, unsorted inbox.

Yes. WhatsApp Chat CRM is multi-tenant by design — every business's contacts, messages, staff accounts, and WhatsApp credentials are fully isolated from every other business on the platform, enforced at the database and API level, not just hidden in the interface.

Yes. WhatsApp Chat CRM's Integrations tab lets you forward every incoming WhatsApp message, as raw JSON, to any webhook URL you configure — with your choice of GET or POST, and Bearer token, API key header, or custom header authentication. This works with n8n, Zapier-style webhook catchers, your own CRM, or any custom software you run.

Most businesses are sending and receiving WhatsApp messages through WhatsApp Chat CRM within minutes of connecting their WhatsApp Business Cloud API credentials — registration, email verification, and WABA connection are all handled from the dashboard's setup screen.

Yes, there's no long-term lock-in. You can recharge, change plans, or stop at any time from your account's Subscription & Recharge tab.

Attendance & Payroll is available on the plans that list HRMS in their included features — check the plan cards above. It covers punch in/out, lunch and break tracking, shifts and a shareable shift roster, live team status and reports, leave requests with yearly balances, late-arrival excuses, per-minute fines you set yourself, payroll with salary payments, payment history and payslip PDFs. Each plan card shows exactly which features it includes, and a free trial includes everything so you can try it all first.

Yes. By default staff see only the customers assigned to them and managers see only their own team. In Settings, the owner can widen or narrow this for the whole account and switch individual manager permissions on or off, such as broadcasts, templates, exports and API keys. Only the owner can change these permissions.

Yes. Your team can work from the mobile app with push notifications for every new message, alongside the web dashboard. Tele-callers also use the app to make and log customer calls.
About Us

WhatsApp Chat CRM is built by Garhwal Tech Solutions

We build software for businesses that have outgrown answering customers from a single phone. WhatsApp Chat CRM exists because a real support or sales team needs more than WhatsApp's own app can give them: shared visibility, ownership of conversations, approved templates for reaching customers at scale, and a way to connect WhatsApp into the rest of the tools a business already runs on.

WhatsApp Chat CRM is built directly on Meta's official WhatsApp Business Cloud API — every message your team sends and receives goes through Meta's own infrastructure; WhatsApp Chat CRM is the management layer your team actually works in.

Headquartered in
Chhindwara, Madhya Pradesh, India
Built on
Meta WhatsApp Cloud API
Architecture
Secure multi-tenant SaaS
Support
Email & phone, India-based
Contact

Talk to us

Questions about pricing, a custom plan, or getting your WhatsApp Business API connected? We're happy to help.

Phone
+91 860 2505 909
Office
Garhwal Tech Solutions
Parasiya Road, Chhindwara, Madhya Pradesh 480001, India